Procedures
to an advisor
7 days / 24 hours
care of the remains, regardless of the
location, in accordance with the best practices of
.
of ashes
to your home by a Services funéraire Azur employee.
each family, answering
questions and fulfilling
legal formalities.
cremation technicians will cremate the
body in full compliance with
standards and laws in force.
to an advisor
7days / 24 hours
Contact us
Speak directly with one of our advisors
24 hours a day
7 days a week.
24 hours a day
7 days a week
Toll-free number:
Montreal:
Québec:
Lanaudière
| Saint-Lin: | 450-439-1111 |
| Terrebonne: | 450-964-0101 |
| Joliette: | 450-760-2828 |
| Repentigny: | 450-581-3232 |
Laurentides
| Sainte-Adèle: | 450-229-1616 |
| Saint-Sauveur: | 450-224-2020 |
| Sainte-Agathe: | 819-321-3838 |
| Saint-Jérôme: | 450-432-7272 |
| Saint-Eustache: | 450-623-1212 |
| Sainte-Thérèse: | 450-437-2526 |
| Mont-Tremblant: | 819-429-0202 |
| Lachute: | 450-566-0404 |
| Bois-des-Filion: | 450-621-6162 |
| Blainville: | 450-420-3232 |
Eastern Township
| Granby: | 450-361-0707 |
| Sherbrooke: | 819-575-8585 |
| Magog: | 819-847-3434 |
| Farnham: | 450-293-2525 |
Quebec
| Beauce: | 418-832-0909 |
| Monmagny: | 418-832-0909 |
| Lévis: | 418-832-0909 |
| Charlevoix: | 418-688-0505 |
| Portneuf: | 418-688-0505 |
| Québec: | 418-688-0505 |
Mauricie
| Shawinigan: | 819-537-4000 |
| Trois-Rivières: | 819-375-0404 |
| Louiseville: | 819-228-0404 |
| Grandmother: | 819-534-0101 |
Central Quebec
| Victoriaville: | 819-752-4747 |
| Drummondville: | 819-479-1010 |
Ouatouais
| Vallée-de-la-Gatineau: | 819-439-4000 |
| Gatineau: | 819-561-1555 |
Montréal
| Montreal: | 514 721-2525 |
Laval
| Laval: | 450 688-0707 |
South Shore
| Valleyfield: | 450-370-0101 |
| Saint-Jean-Richelieu: | 450-346-1515 |
| Saint-Hyacinthe: | 450-778-0101 |
| Sorel: | 450-742-3000 |
| Beauharnois: | 450-429-2424 |
| Châteauguay: | 450-699-0505 |
| La Prairie: | 450-444-7500 |
| Longueuil: | 450-468-9090 |
Taking care of the family
A member of our team is dedicated to each family, answering questions and taking care of legal formalities.
At Azur Funeral Services, we do everything we can to support families with compassion and professionalism during their most difficult times. Our dedicated team is by your side to assist you at every step, including helping you choose from the products and services we offer, as well as guiding you through the administrative steps related to the death.
We provide attentive listening and a personalized service to honor the wishes of your deceased loved ones while addressing your specific needs. Our experienced advisors handle the practical details so you can focus on what truly matters. With Azur Funeral Services, you benefit from human, respectful, and discreet support, designed to ease the burden of formalities and provide invaluable help during these delicate moments.
Taking care of the deceased
Our transport team will take care of
the remains, wherever they may be, in accordance with the best practices in the industry.
At Azur Funeral Services, our team of transporters ensures that the deceased is handled with respect and dignity. We provide secure transportation and professional management at every step. Our qualified transporters follow strict procedures to ensure a calm and respectful process that aligns with the family’s wishes.
When the deceased arrives at the crematorium, the transporter places them in a cremation container selected by the family. An identification label is then attached to ensure strict tracking. The body is kept at a temperature of 4°C until the cremation takes place. With Azur Funeral Services, every step is carried out with care and attention to honor the memory of the deceased and support the family with peace of mind.
Cremation
Our team of cremation technicians
will cremate the body
in full compliance with current standards and laws.
At Azur Funeral Services, every step of the cremation process is carried out with precision and respect. The cremation technician first verifies the identity of the deceased to ensure it matches the provided documentation. Once prepared, the body is placed in a casket or cremation container, then introduced into a furnace heated to 1200°C. After cremation, bone fragments remain, known as cremated remains.
These fragments are cooled and then pulverized into a fine powder, forming the ashes. The ashes are carefully placed in the urn chosen by the family. An identification token inside the urn, along with a cremation certificate, ensures complete traceability. This process combines professionalism and dignity to honor the memory of the deceased.
Return of ashes
The ashes are delivered and handed over personally to your home by an employee of **Azur Funeral Services**.
After the cremation, an appointment will be arranged for the delivery of the ashes, in line with your needs and preferences. A representative from Azur Funeral Services will come to your home to hand over the urn containing the ashes, along with the required legal documentation. This discreet and personalized service is designed to ease your responsibilities during these sensitive moments.
If you prefer, it is also possible to collect the urn directly from our crematorium. We make every effort to ensure a professional and respectful handling, meeting your expectations. With Azur Funeral Services, you receive compassionate and attentive support to honor the memory of your loved ones with peace of mind.
The cremation process:
Explanations and answers to your questions.
In Quebec, cremation, along with burial, is one of the most commonly used methods for the disposition of a deceased body.
Before incineration
When the deceased arrives at the crematorium, the transporter places them in a cremation container chosen by the family. An identification label is attached to the container. The body is then stored at 4°C until the time of cremation. In preparation for the incineration, the cremation technician verifies that the documents authorizing the cremation have been signed by the deceased’s family. The technician must also ensure that the death certificate has been signed by the doctor or coroner.
What is cremation?
First, the cremation technician will ensure that the correct body is being handled. Once everything is in place, the incineration process will begin. Cremation is a process in which the body is reduced to ashes at high temperatures. The body is placed in a casket or cremation container, which is then inserted into a cremation furnace preheated to 1200 degrees Celsius. After cremation, bone fragments (cremated remains) remain. Once cooled, they are pulverized into a fine powder, forming the ashes. These remains are placed in the funeral urn purchased by the family. An identification token inside the urn and a cremation certificate ensure the identification of the deceased at all times.
Return of ashes
Following the cremation, an appointment will be scheduled for the delivery of the ashes. A representative from Azur Funeral Services Cremation will come to your home to hand over the urn containing the ashes, along with the required legal documentation. Alternatively, you can choose to collect the ashes directly from our crematorium.
If you have any further questions or concerns regarding cremation, please feel free to contact us.
Is it possible to attend the cremation?
It is indeed possible for loved ones to attend the cremation under certain conditions.
Is it necessary to make funeral
arrangements, even if cremation is chosen?
arrangements, even if cremation is chosen?
Cremation offers an economical, environmentally respectful, and flexible solution for funeral arrangements, allowing for a personalized tribute and simplified management of the ashes.
What are our options for disposing of ashes?
You can choose to bury your urn in the ground of a cemetery. In this case, a bronze plaque or monument can be used to mark the location.
Columbariums, both indoor and outdoor, are also available in several cemeteries, places of worship, or funeral homes. These are spaces made up of compartments (niches) designed for urns.
Cremation offers several options for the disposition of ashes. In addition to burial in the ground or in a niche, the ashes can be kept by a family member or placed in another location chosen by the deceased.
Is there another way to dispose of my ashes?
It is possible to have your ashes scattered in a meaningful location, as long as this ritual is permitted by local authorities. However, it is advisable to discuss this option with your loved ones, as they may find your decision too difficult and emotional. Additionally, they might prefer having a fixed place to visit in your memory.
Is it possible to keep ashes at home?
Of course! Funeral urns come in a wide variety of shapes, sizes, and materials, making it easy to keep your loved one’s urn at home if you prefer. If the deceased person, or you, have not chosen a burial location and would like time to reflect on it, it is entirely possible to keep the urn in the meantime.
Services Funéraires Azur assists you in obtaining your $2,500 reimbursement from the Régie des rentes du Québec (RRQ) by reporting the death to the Director of Civil Status* and promptly issuing your receipt for the funeral expenses paid.
